Service status

Is Feedmaster up?

Real-time and 90-day historical availability of every Feedmaster component.

All systems operational Last updated 6 min ago
90-day uptime
99.88%
Avg. response
205 ms
Incidents (30 days)
0
  • Operational
  • Degraded performance
  • Outage
  • Maintenance
Components

Per-component status

Each row shows the current state and the last 90 days of availability. Hover any cell to see that day at a glance.

  • Web application Marketing site and authenticated dashboard.
    Operational
    Last 90 days today
  • API REST API used by integrations and CI pipelines.
    Operational
    Last 90 days today
  • Customer dashboard Logged-in app, project and feed management.
    Operational
    Last 90 days today
  • Database Primary data store.
    Operational
    Last 90 days today
  • Feed importers Shopify, CSV, XML and JSON catalogue importers.
    Operational
    Last 90 days today
  • Feed export Outbound feeds for Google Shopping, Meta, Amazon and 30+ marketplaces.
    Operational
    Last 90 days today
  • Billing Subscriptions, invoices and payment processing.
    Operational
    Last 90 days today
  • Email delivery Transactional email (account, alerts, receipts).
    Operational
    Last 90 days today
Now

Active incidents

No incidents to report. Everything is humming along nicely.

History

Past incidents

A short log of the most recent resolved incidents.

  • Increased import latency for the Shopify connector

    Resolved

    Imports from Shopify stores were taking 3–5x longer than usual due to upstream rate limiting on the Shopify side. Pipelines completed normally, just slowly.

    Duration: 1.0 hours
    1. Identified — upstream Shopify rate limits are tighter than expected. Throttling our worker pool to compensate.

    2. Monitoring — throughput is back within normal range, watching the next few sync cycles.

    3. Resolved — sync times back to baseline for at least 2 hours; closing the incident.

  • Brief delay in transactional email delivery

    Resolved

    Account and receipt emails were queued for up to 12 minutes due to a transient issue with our email provider. No emails were lost.

    Duration: 28 minutes
    1. Investigating — email queue backed up, our provider is reporting an internal incident.

    2. Resolved — provider recovered, queue drained in under 90 seconds.

  • Scheduled database maintenance

    Maintenance

    Planned maintenance window to upgrade the primary database. The app remained available in read-only mode for the duration.

    Duration: 1.0 hours
    1. Scheduled — maintenance window announced 7 days in advance.

    2. In progress — entering read-only mode.

    3. Completed — exited read-only mode, full functionality restored.

Upcoming

Scheduled maintenance

No maintenance windows scheduled.