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Fixing Common Import Errors

Common Import Errors and Solutions

Error: "Invalid CSV Format"

Cause: CSV file structure doesn't match requirements

Solution:

  • Ensure UTF-8 encoding
  • Check delimiter (comma, semicolon, tab)
  • Verify column headers match expected format
  • Remove special characters from headers

Error: "Missing Required Fields"

Cause: Essential product data is missing

Solution:

  • Check which fields are mandatory
  • Add missing columns to your file
  • Set default values in project settings

Error: "API Rate Limit Exceeded"

Cause: Too many requests to external API

Solution:

  • Reduce sync frequency
  • Import in smaller batches
  • Contact support for limit increase

Error: "Invalid Image URLs"

Cause: Product images can't be accessed

Solution:

  • Verify URLs are publicly accessible
  • Check for HTTPS requirements
  • Ensure image format is supported
  • Test URLs in browser

Prevention Tips

  • Always validate data before import
  • Start with small test batches
  • Keep backups of working import files
  • Document your import process